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Testimonial



We celebrated our civil partnership at the Hayfield Manor in 2012 during this day the Hayfield Manor team made every effort to ensure that this day was the best day of our lives.

 

In particular we would like to recognise the attention to detail and service provided by Karen Fleming both on the day of our ceremony and right through our stay at the Hayfield Manor. We have stayed in 5 star hotels right around Europe and the U.S.A and we have never seen the quality of service provided by Karen in any of the hotels we have stayed in during our travels. To the point that if we owned a hotel we would certainly be head hunting Karen. This feedback is not solely from us but also from a number of our guests. There are so many examples of the service provided by Karen to support this feedback but for the purposes of this e-mail we will share three as follows:

 

•  No request was too much for Karen and she continuously asked our guest if they were Ok and if they needed anything. They felt they were well taken care of and they all knew her name by the end of the day. For the right reasons!!

 

•  Karen's positive attitude and friendly approach  was the same at 12noon or 12 midnight. Although at the later stage she must have been feeling very tired. It was not evident. It is very clear that she loves her job.

 

•  Karen escorted us to the car with an umbrella on departure as it was raining. At this stage our stay was finished and money handed over. We were still guests to Karen.

 

Thanks again to you and your team for making our civil partnership a day to remember.

Triona and Mary

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Current weather: 5°C(41°F)
hayfield manor hotel, perrott avenue, college road, T12 HT97, cork city, ireland  |
T: + 353 21 4845900 | E: enquiries@hayfieldmanor.ie
Company Name: Hayfield Manor Ltd | Vat Number IE 3319435SH
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