Terms & Conditions
Terms & Conditions
Rates are quoted and charged in EUR inclusive of VAT at the current rates of 13.5%. Rates quoted are always subject to availability and alteration. Special offers and certain periods may be subject to minimum stay requirement.
Package hotel rates include only what is stated and do not include any drinks with dinner in Perrotts Garden Bistro and Orchids Restaurant unless stated in the specific package description.
To make a booking you must enter the details of a valid credit or charge card which is legally held by you. Your credit card will be validated at the time that your booking is made. In the event that we cannot validate your card then such reservation shall be null and void. The accommodation charge as well as any additional costs incurred shall be paid prior to departure.
Reservations may be cancelled or amended up to 48 hours prior to 2pm on the day of your arrival. *(Not applicable to Advance Purchase Packages, Jazz Package, Christmas and New Year Packages see below). Failure to cancel your booking prior to this time will result in an automatic charge equivalent to 1 night(s) accommodation being charged to your credit or charge card.
* Advance Purchase Reservations: Reservations require full prepayment for the entire stay at time of booking. Fully non refundable. Prepayment is charged to credit card at the time of reservation. No refunds if cancelled or changed. Please note: Bookings to redeem gift vouchers must be made directly with Hayfield Manor’s reservations office. You will not be able to redeem vouchers via internet bookings.
*Christmas and New Year Package Reservations: Reservations require full payment for the Christmas and New Year Packages 28 days prior to arrival of the guest. There are no refunds given for cancellations made within the 28 day period. A member of our reservations team will contact you shortly once your booking has been made to confirm your reservation and payment details. Please note: Bookings to redeem gift vouchers must be made directly with Hayfield Manor’s reservations office. You will not be able to redeem vouchers via internet bookings.
To cancel your booking please contact us directly on +353 21 4845900 and quoting the Booking Reference Number issued with your confirmation.
Check in time is 16.00hrs on the day of arrival and check out time is 12.00 on the day of departure.
Package rates include only what is stated and do not include drinks with dinner in Perrotts Garden Bistro and Orchids Restaurant unless stated in package description.
We recommend booking all spa treatments in advance of arrival directly with the hotel on +353 (0)21 4845900 +353 (0)21 4845900 or [email protected] to avoid disappointment during your stay.
Children sharing the parent's bed are free of charge. Extra beds are charged at Euro 75.00, max. 1 extra bed per room.
American Express is accepted for online bookings.