Friday, 13 September 2013

Our Friday Talent Blog-Kate Cotter-Front Office Manager

Finishing school at the tender age of 17, Kate was not yet sure where her passion lay. So she decided to undertake a course in International Teleservices in French at the Cork College of Commerce. This course opened a whole range of possibilities and Kate found herself happily at home at Starwood Hotels & Resorts Inc, where she gained invaluable experience during her 5 years of employment! At 23, Kate decided to explore the world, which became her oyster for the next few years.

On returning home, she found herself once again drawn to the hotel industry, commencing employment with Hayfield manor in 2011. Although a native of Cork, Kate first visit to Hayfield Manor was to attend her interview and as she herself says “the moment she stepped inside the door been held by a friendly doorman, she was instantly determined to wow and get the job”- this was the place for her! 

Kate became one of the welcoming faces of Hayfield manor as part of the reception team and quickly advanced to her current role of Front Office Manager. It is a job which she relishes. According to Kate the people she works with are fantastic. She couldn't ask for a better more passionate & committed team which take pride in delivering 5* service for which Hayfield Manor is renowned. 

During her time off Kate loves nothing better than to Sleep. She loves reading and has a particular interest in anything related to the Downton Abbey era. According to Kate she fancy’s herself as a Lady of the Manor in a former life! Ironic really! 

If you would like to meet Kate in person and experience her charming personality, our door is always open & we eagerly await your arrival so be sure to pause at our reception desk on your next visit to experience the charming personality of Kate & her team.