Thursday, 05 November 2015

A proud week of multi awards for Hayfield Manor

The team at Hayfield Manor have quite a lot to celebrate following an unprecedented week of awards wins where the hotel has been honoured with an astonishing 5 different awards within one week.  Orchids at Hayfield Manor has been bestowed the Best Hotel Restaurant Ireland award by Yes Chef Magazine, as well as the Best Front of House in Munster & Ireland award. In addition, the entire Hayfield Manor team have also been honoured with a National Hospitality Award for Best Customer Service.  Following on foot of those, is the much coveted Condé Nast Reader’s Choice Awards for Top Hotels In Ireland which features both Hayfield Manor and, our sister property, The Malton Killarney.

To top it all off, Hayfield Manor won a 6th award which was the Commitment to Quality Award 2015 from Small Luxury Hotels of the World. The awards took place at the International Conference in Marbella in October and recognise Small Luxury Hotels of the World that have gone above and beyond to provide guests with an exemplary experience that reflects Small Luxury Hotel’s  ‘independently minded’ philosophy. Quality lies at the very heart of SLH and is something that they take a holistic approach to, taking into account not only customer feedback and Club reviews but also wider online and social media monitoring and, of course, their Mystery Inspector programme. As the winner of the Commitment to Quality Award Hayfield Manor has demonstrated continued levels of excellence as expressed by their Mystery Inspector: “This really is quite an exceptional hotel. Pristine and perfect yet comfortable and welcoming. Their prime asset though was the staff. Highly efficient, impeccably presented and nothing too much trouble, this was without exception, and is truly quite rare”. 

Ettienne Van Vrede takes a personal interest in the development of Hayfield Manor as he is not only the General Manager of the hotel but is also the son-in-law of, Joe and Margaret Scally. Speaking of their recent achievement Ettienne said:

“To be recognised among the greatest hotels in Ireland and the world is a marvellous achievement for Hayfield Manor.  The timing of this news is really excellent, as it has provided all our staff with a little morale boost as we enter the fun of the festive season- our busiest time of the year”. 

The team at Hayfield Manor are thrilled with these achievements!