We are celebrating a milestone achievement at Hayfield Manor as we are the proud winners of the Preferred Hotels & Resorts Quality Assurance Award this week in London at the annual Hospitality Leadership Awards hosted by the world’s largest independent hotel brand. Other premium hotels shortlisted in the category were The Beaumont Hotel and L’Oscar Hotel, both of which are in London. The award is judged on guest satisfaction scores as well as a Preferred Quality Audit carried out by Deloitte.
The awards are designed to celebrate true excellence in leadership, consistent delivery of best-in-class hospitality experiences and stewardship of globally renowned and multi-award-winning luxury, independent hotels. This year’s gathering took place at The Londoner Hotel, bringing together hundreds of hoteliers from properties represented within the brand’s global portfolio.
Speaking following the announcement, Managing Director of Hayfield Family Collection Michael Jacobi who attended the conference said:
“To be recognised among the greatest hotels in the European collection of Preferred Hotels & Resorts is a marvellous achievement for Hayfield Manor. It is fantastic news and has provided all our staff with a little morale boost. It has always been part of our promise to make each of our guests feel understood and valued and to make their visit, however long or short, exceptional, so receiving this recognition for the quality of service we provide is a fantastic achievement and testament to the incredible work of our outstanding staff."
Preferred Hotels & Resorts is the world’s largest independent hotel brand which represents more than 750 distinctive luxury hotels, resorts, residences, and unique hotel groups across 85 countries around the world. The Preferred Hotels & Resorts Legend Collection, of which Hayfield Manor is a member, represents premier global properties that offer the ultimate in luxury such as Dromoland Castle, The Fullerton Hotel Singapore, The Stafford Hotel London, The Mark New York and The Grand Hotel Tremezzo on the shores of Lake Como, Italy.